Welcome to our FAQs section! As you can imagine we get asked a lot of questions with all the services we offer here at Al Duomo. Therefore we’ve compiled a list of the most common, to save you time waiting for a response and allowing our team to provide a more bespoke service we the extra time.
If you can’t find the answer on this page, please don’t hesitate to contact us.
Are there baby changing facilities in the restaurant?
Yes our baby changing room is located on the ground floor
Do you have disabled access?
We have disabled access to the main floor and a fully accessible disabled toilet
Do you have a lift?
Unfortunately, we do not have a lift to the 1st floor/mezzanine levels
Do I need to make a reservation at Al Duomo?
We advise you to make a reservation if you want to ensure a table on arrival, otherwise you can wait in our bar area and we will accommodate you as soon as possible on busier days.
How far in advance can I book?
We take bookings up to 12 months in advance. Visit our Bookings Page
How do I make a reservation?
Please visit our reservations page here
Do I need to pay a deposit for a large group of 9 or more?
We may require a deposit for a large group, this especially at the weekends, this is to ensure that your table is secured. Please use our special booking enquiry form.
What is a party room?
A room shared with 3 or 4 similar parties to create an unforgettable party atmosphere for your event
Can a large group just turn up without a booking?
Yes, however as above we always advise you to call ahead and book to ensure a table is available on arrival or the possible waiting time, especially on busy nights
We have a large party booked do we have to be on time?
Yes your party must be on time, guests can arrive earlier and have a drink in the bar, as we have a 2.5 hour turnaround time on tables. The time that the table is booked for is the time your group needs to be seated all together so we can take the order.
Can I pay for a deposit and book on line?
Yes you can book and pay a deposit online here for larger parties.
How long will you hold my booking for?
On very busy times we will only hold your booking for 15 minutes. ( This is down to managers discretion )
Do you take booking for tables Al Fresco?
Generally we don’t take reservations for large tables outside, we do turn over the tables fairly quickly
Do I need to pay a deposit for a large group.
We do require a deposit of £10 per person for large groups over 8 people so that we can secure the table. As a small family business we depend on our customers showing up for there table at the allotted time booked.
Cancellation Policy on Deposits
Within four weeks of booking, total loss of deposit.
Within six weeks of booking, loss of 50% of deposit.
What is the dress code?
Do you have private rooms?
Yes we have private rooms available details of which can be found here Private Rooms
Where do the Cabaret Nights Happen?
The Cabaret Nights take place in our Basement room
Are dogs allowed in the restaurant?
Yes we are a dog friendly restaurant. We ask that they remain on a lead at all times.
Do You Accept personal cheques?
No we no longer accept personal cheques.
Do you accept credit cards?
Yes we accept all major credit/debit cards
Do you have air conditioning?
We do have air conditioning for the comfort of guests in the basement ground floor and mezzanine areas.
Can you use Vapour cigarettes inside the building?
No we don’t allow the use of Vapour or E-cigarettes inside the building.
Can you smoke on the terrace?
Yes you can smoke on the terrace, we do ask that you be mindful of other guests and children in the vicinity.
Is there Parking?
There is public parking nearby details of which can be found here
Are you located near the major Hotels?
Yes we are, View local hotels on a map here.
Are you near the Theatre Royal, Dome, Corn Exchange and Komedia?
Yes we are conveniently located near all of these attractions. View map
Is anything on your menu Gluten Free or Vegan?
Yes we have many GF and Vegan options across all of our menus
Do you cater for different dietary requirements?
Yes we cater for any dietary requirements, please advise your server upon ordering
Do you have a kids menu?
We do have a kids menu with smaller portions for all our junior customers